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Trident Windows worker node pod in CrashLoopBackoff status after reboot

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astra_trident
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snapx
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Applies to

  • Astra Trident 23.01, 23.04, 23.07
  • Windows Server 2019

Issue

  • Trident Windows worker node pod is stuck in a CrashLoopBackoff status after a reboot of the Windows host.
  • After the reboot, the Windows host is able to connect to the SMB share and create and modify files.
  • The Trident node logs show volume tracking file for the volume is failing to be validated:
ValidateTrackingFile","requestID":"9dba3ef2-8aba-43c7-8c6b-8858964651e3","requestSource":"Internal","volumeId":"pvc-abe2d03c-64f3-40f3-b06e-c6c08a0436dd","workflow":"plugin=activate"}
{"@timestamp":"2023-07-28T13:01:33-07:00","level":"debug","message":"Volume tracking file for volume: pvc-abe2d03c-64f3-40f3-b06e-c6c08a0436dd failed during validation."}
{"@timestamp":"2023-07-28T13:01:33-07:00","level":"debug","logLayer":"csi_frontend","message":"\u003c\u003c\u003c\u003c ReconcileVolumeTrackingInfo","requestID":"9dba3ef2-8aba-43c7-8c6b-8858964651e3","requestSource":"Internal","workflow":"plugin=activate"}
{"@timestamp":"2023-07-28T13:01:33-07:00","error":"CreateFile c:\\var\\lib\\kubelet\\plugins\\kubernetes.io\\csi\\pv\\pvc-abe2d03c-64f3-40f3-b06e-c6c08a0436dd\\globalmount: Access is denied.","level":"error","logLayer":"csi_frontend","message":"Could not reconcile volume publish info.","requestID":"9dba3ef2-8aba-43c7-8c6b-8858964651e3","requestSource":"Internal","workflow":"plugin=activate"}
{"@timestamp":"2023-07-28T13:01:33-07:00","error":"CreateFile c:\\var\\lib\\kubelet\\plugins\\kubernetes.io\\csi\\pv\\pvc-abe2d03c-64f3-40f3-b06e-c6c08a0436dd\\globalmount: Access is denied.","level":"fatal","message":"Activation failed for one or more helper frontends"}

 

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