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Trident Backend reporting offline

  1. Last updated
    Mar 2, 2025
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Votes:
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Category:
astra_trident
Specialty:
snapx
Last Updated:
3/2/2025, 8:40:50 AM

Applies to

  • Trident
  • ONTAP 

Issue

  • Tridentctl get backends -n reports a NAS backend offline.
  • Trident controller logs show communication issues with storage and SVM not reachable.

Trident controller error log-

error msg="API invocation failed. Post \"https://10.0.0.0./servlets/netapp.servlets.admin.XMLrequest_filer\": EOF"

debug msg="Error getting SVM information." error="Post \"https://10.0.0.0/servlets/netapp.servlets.admin.XMLrequest_filer\": EOF" 

debug msg=reconcileBackendState logLayer=core reason="SVM is not reachable"

 

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