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TridentProtect backup fails with specified key does not exist

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trident-openshift
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snapx
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Applies to

  • NetApp AFF-A700
  • NetApp TridentProtect
  • ONTAP 9.15.1P10
  • OpenShift
  • Kubernetes 1.34.8

Issue

  • When attempting to perform an application backup or restore using TridentProtect, the following error is observed:

error checking if resource collection exists: failed to get ... resource_backup.tar.gz from archive: The specified key does not exist.

  • Additionally, the backup or restore CustomResource (CR) may show a Failed state with errors similar to:

FailedResourceRestoreHandler failed with permanent error: failed to complete resourceRestore: Pod resource-restore-xxxx container terminated with error: Error: failed to execute action for resource 'cakephp-mysql-example:latest', gvk: 'image.openshift.io/v1, Kind=ImageTag': failed to create resource 'cakephp-mysql-example:latest', gvk: 'image.openshift.io/v1, Kind=ImageTag': ImageTag.image.openshift.io "cakephp-mysql-example:latest" is invalid: spec: Required value: spec is a required field during creation: permanent error

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