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Random backups of Trident PVCs fail with PowerProtect Data Manager

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trident-openshift
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snapx
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Applies to

  • Astra Trident 25.02
  • Dell PowerProtect Data Manager
  • NetApp Data ONTAP 9.x

Issue

Random backups of PVCS using PowerProtect fail with the following error message:

time="YYYY-MM-DDThh:mm:ssZ" level=debug msg="<<<< Execute." command=mount.nfs error="exit status 32" logLayer=csi_frontend output="mount.nfs: access denied by server while mounting ZZ.AA.XX.YY:/trident_pvc_xxxxxxxx_xxxx_xxxx_xxxx_xxxxxxxxxxxx" requestID=yyyyyyyy-zzzz-zzzz-zzzz-xyxyxyxyxyxy requestSource=CSI workflow="node_server=publish"
time="YYYY-MM-DDThh:mm:ssZ" level=error msg="GRPC error: rpc error: code = Internal desc = error mounting NFS volume ZZ.AA.XX.YY:/trident_pvc_xxxxxxxx_xxxx_xxxx_xxxx_xxxxxxxxxxxx on mountpoint /var/lib/kubelet/pods/zyzyzyzy-zyzy-zyzy-zyzy-xyxyxyxyxy/volumes/kubernetes.io~csi/pvc-xxxxxxxx_xxxx_xxxx_xxxx_xxxxxxxxxxxx/mount: exit status 32"

 

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