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On deployment of ACC the polaris-mongodb containers fail to start

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150
Visibility:
Public
Votes:
0
Category:
astra
Specialty:
snapx
Last Updated:

Applies to

Astra Control Center (ACC) 22.11

Issue

During deployment of the ACC on a Kubernetes cluster, there are errors showing that the Polaris mongoDB containers are not coming online.
 
The following errors are found in the log:
{"t":{"$date":"..."},"s":"E", "c":"STORAGE", "id":22435, "ctx":"initandlisten","msg":"WiredTiger
error","attr":{"error":17,"message":"[1678441510:475376][1:0x7f85c99a7cc0], connection: __posix_open_file, 808:
/bitnami/mongodb/data/db/WiredTiger.wt: handle-open: open: File exists"}}
{"t":{"$date":"..."},"s":"I",
"c":"STORAGE", "id":22430, "ctx":"initandlisten","msg":"WiredTiger message","attr":{"message":"unexpected file WiredTiger.wt 
found, renamed to WiredTiger.wt.8"}}
{"t":{"$date":"..."},"s":"E", "c":"STORAGE", "id":22435,
"ctx":"initandlisten","msg":"WiredTiger error","attr":{"error":1,"message":"[1678441510:478342][1:0x7f85c99a7cc0], connection:
__posix_open_file, 808: /bitnami/mongodb/data/db/WiredTiger.wt: handle-open: open: Operation not permitted"}}
{"t":{"$date":"..."},"s":"W", "c":"STORAGE", "id":22347, "ctx":"initandlisten","msg":"Failed
to start up WiredTiger under any compatibility version. This may be due to an unsupported upgrade or
downgrade."}
{"t":{"$date":"..."},"s":"F", "c":"STORAGE", "id":28595,
"ctx":"initandlisten","msg":"Terminating.","attr":{"reason":"1: Operation not permitted"}}
{"t":{"$date":"2..."},"s":"F", "c":"-", "id":23091, "ctx":"initandlisten","msg":"Fatal assertion","attr":{"msgid":28595,"file":
"src/mongo/db/storage/wiredtiger/wiredtiger_kv_engine.cpp","line":687}}

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