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Unable to access SANtricity Array Management (SAM) GUI due to certificate issue

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Applies to

  • NetApp E-Series
  • SANtricity OS

Issue

After changing certificate, SANtricity reports one or more errors such as:

  • HTTP 404

  • ERR_CONNECTION_REFUSED

  • ERR_SSL_PROTOCOL_ERROR

 

When accessing SANtricity via SSH and verifing /msw_data/logs/trace.log.0, it reports:

20/07/2020 03:18:12 com.loem.aa.webserver.server.WebServer.start INFO: Unable to start HTTP server - java.lang.IllegalStateException: KeyManagerFactoryImpl is not initialized

at sun.security.ssl.KeyManagerFactoryImpl.engineGetKeyManagers(KeyManagerFactoryImpl.java:51)
at javax.net.ssl.KeyManagerFactory.getKeyManagers(KeyManagerFactory.java:289)
at com.loem.aa.webserver.server.WebServer.mkContextFactory(WebServer.java:1578)
at com.loem.aa.webserver.server.WebServer.mkSslConnector(WebServer.java:1541)
at com.loem.aa.webserver.server.WebServer.mkConnectors(WebServer.java:1531)
at com.loem.aa.webserver.server.WebServer.startWeb(WebServer.java:820)
at com.loem.aa.webserver.server.WebServer.start(WebServer.java:691)
at com.loem.aa.webserver.Main.main(Main.java:115)

 

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