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NetApp Knowledge Base

How to collect an IOC dump on E-Series systems

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115
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Public
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Category:
e-series-systems
Specialty:
esg
Last Updated:

Applies to

  • All E-Series firmware
  • All E-Series platforms

Description

  • Procedure for collecting a Qlogic IOC dump
  • MEL event below indicates a HIC reset and IOC dump has occurred 
    • The dump can be analyzed by NetApp Support to determine cause/next steps
    • Ex: 12/1/20 10:30:59 PM (22:30:59) 19291 9001 IOC Data Captured - Host-side: controller in bay B, port 6

 

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