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SMB client using NTLM v1 is unable to connect AltaVault 4.4 or later due to Unsupported NTLMv1 authentication

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altavault
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Applies to

AltaVault 4.4 or later

SMB client using NTLM v1

Issue

  • SMB client is unable to connect CIFS share on AltaVault or unable to map the drive to AltaVault
  • Messages log of AltaVault has error messages like the following example.

Feb 14 08:21:44 localhost smbd[10724]: [function/auth.WARN] (10769)  [UserLogin] oem_auth_handover: Unsupported NTLMv1 authentication (user attempting login:xxx)

Feb 14 08:21:44 localhost smbd[10724]: [function/auth.INFO] (10769)  [UserLogin] oem_auth_handover: NTLMv2 user (xxx) login status 0xc0000022

Feb 14 08:21:44 localhost smbd[10724]: [handler/base.INFO] (64324) NetBiosTransport [0x1cd0560] getBytes: sockFD: 13 errno: 104

Feb 14 08:21:44 localhost smbd[10724]: [handler/base.INFO] (64324) NetBiosTransport [0x1cd0560] terminate: sockFD: 13

Feb 14 08:21:44 localhost smbd[10724]: [object/connection.INFO] (64324) Connection [0x1cea000] receiveWorker: connection terminated. status: 0xc000020d

Feb 14 08:21:44 localhost smbd[10724]: [object/connection.INFO] (64324) Connection [0x1cea000] receiveWorker: start termination

Feb 14 08:21:44 localhost smbd[10724]: [object/connection.INFO] (64325) Connection [0x1cea000] sendWorker: terminated

Feb 14 08:21:44 localhost smbd[10724]: [object/connection.INFO] (64324) Connection [0x1cea000] receiveWorker: terminated

 

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