Vscan server disconnected and no disconnect reason mentioned even though Vscan configured correctly

Applies to

• ONTAP 9
• Vscan

Issue

Vscan server shows disconnected and no "disconnect reason" mentioned when running the following command:

cluster1::> vserver vscan connection-status show-not-connected -vserver svm1 -instance

                               Node: node1
                            Vserver: svm1
                             Server: 4.4.4.4
                      Server Status: disconnected
           Server Disconnect Reason: -