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NetApp Knowledge Base

Vscan server disconnected and no disconnect reason mentioned even though Vscan configured correctly

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1,400
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
cifs
Last Updated:

Applies to

  • ONTAP 9
  • Vscan

Issue

  • Vscan server shows disconnected and no disconnect reason mentioned when running the following command:

cluster1::> vserver vscan connection-status show-not-connected -vserver svm1 -instance

                               Node: node1
                            Vserver: svm1
                             Server: 4.4.4.4
                      Server Status: disconnected
           Server Disconnect Reason: -    

  • Ping is successful between Vserver data LIF and Vscan server
  • ONTAP AV connector service is running from Vscan server and its able to poll the data LIFs.

 

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