Troubleshooting ONTAP Vscan (Antivirus)
Applies to
- ONTAP 9
- Clustered Data ONTAP
Issue
This article describes the following common issues pertaining to the clustered Data ONTAP Antivirus Connector for Data ONTAP (Offbox AV/offboard AV):
- Symptom 1: Vscanners are not able to connect to the clustered Data ONTAP nodes
- Symptom 2: Client-access is denied
- Symptom 3: Vscanners are connected, but the file still does not get scanned
- Symptom 4: Clients are observing high latency