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After migration, CIFS is inaccessible using DNS name (IP address works)

After migration, CIFS is inaccessible using DNS name (IP address works)

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Views:: 2,753

Visibility:: Public

Votes:: 1

Category:: ontap-9

Specialty:: nas

Last Updated:

Applies to

ONTAP 9

Issue

A migration from a different storage system (such as a Data ONTAP 7-Mode controller) is complete and the DNS A record is modified so that the original name maps to a IP address of a CIFS SVM data LIF
On attempting to access the CIFS server using \\CIFSSVM there is a hang and timeout followed by a generic network path not found error
Ping or nslookup of the DNS name is successful and using the IP address works
Logging on and off, clearing DNS cache, or rebooting the client does not help