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XCP File Analytics unable to get XCP SMB agent with error "Could not get agent details"

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Category:
netapp-xcp
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nas
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Applies to

  • Netapp XCP 1.6.1
  • Netapp XCP File Analytics

Issue

XCP File Analytics dashboard cannot get the XCP SMB agent with an error message as the following:
 
"Could not get agent details for 10.10.10.2 Check if xcp service is running on the SMB Agent. Refer the XCP File Analytics documenation on how to run xcp service on SMB Agent."

 

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