Skip to main content
NetApp Knowledge Base

Error when create mirroring or edit settings from System Manager

Views:
199
Visibility:
Public
Votes:
0
Category:
e-series-santricity-os-controller-software
Specialty:
esg
Last Updated:

Applies to

  • E2800, E5700
  • SANtricity OS 11.50.x or earlier
  • Unified Manager 4.2 or earlier
  • Chrome 80 or later

Issue

  • Launch System Manager from Unified Manager.
  • Select Storage > Synchronous Mirroring > Mirror volume, error as below prompted:
Cannot Access Mirroring Feature
The Asynchronous or Synchronous Mirroring feature cannot be accessed.
To access these features, close your current System Manager browser session and relaunch it from the Unified Manager.
 
  • Or if mirror pairs exist, select a mirrored pair and then select More > Edit settings, error as below prompted:

Error
Data could not be loaded from the storage array.  One possible cause is the object on which you you were performing the operation no longer exists.  Other possible causes include network issues, inability to communicate with the controller, or loss of power to the storage array.  Check these causes and then retry the operation.

 

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support