Skip to main content

NetApp_Insight_2020.png 

NetApp Knowledgebase

Controller offline triggers core dump

Views:
83
Visibility:
Public
Votes:
0
Category:
e-series-santricity-os-controller-software
Specialty:
esg
Last Updated:

Applies to

  • E-series
  • EF570

Issue

  • One controller offline triggers a core dump.
  • The Panic Reason is  rebootReason 0x42e8001, rebootReasonExtra 0x0.
  • Before the controller core dump, there are many out of memory errors in the Web Services Proxy logs:

 WARN [jetty-906009] c.n.e.a.r.s.VolumeMappingImpl [SanModelExceptionHandler.java:42] [requestId=cd4f09c3-f59c-4856-bd4e-a868ed635cf7, deviceId=3d3b3bef-d28b-481c-9c15-7a98e2dbe934] Exception caught: com.ni.eseries.aa.devicemgt.model.exceptions.SanModelException: An out of memory error occurred on one of the controllers in the storage array. Contact your Technical Support Representative about the memory requirements for this storage array.

 

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support