SnapCenter Server 4.1.1x and above
- Scheduled backup job fails to be triggered, or an update from SMCore fails to contact the SnapCenter web Application to update the Job.
- Job launcher, when launching jobs also uses the SMCore service to start it up in the Web Application, which fails to start the backup between the two IIS events
- SMcore error message:
DEBUG SMCore_28089 PID= TID= RemoteUrl: https://<SNAPCENTER_SERVER>:8146/JobStatusService.svc/UpdateJobStatus
ERROR SMCore_28089 PID= TID= WebException in method: Invoke.
System.Net.WebException: The remote server returned an error: (500) Internal Server Error.
- the System Event log will show an infomrational IIS event with ID 5186 :
"A worker process with process id of '<PID>' serving application pool 'SnapCenter' has requested
a recycle because the worker process reached its allowed processing time limit."
- after (by default) 30 minutes, the System Event log will show a warning event with ID 5013:
"A process serving application pool 'SnapCenter' exceeded time limits during shut down. The process id was '<PID>'."