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SMBR Mount-SdSnapshot failed with error "Failed to set the LUN signature"

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Category:
single-mailbox-recovery-smbr
Specialty:
snapx
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Applies to

  • SnapCenter Server (SC) 4.6P1
  • SnapCenter Plug-in for Microsoft Exchange Server (SCE) 4.6P1
  • Single Mailbox Recovery (SMBR) 8.3
  • ONTAP 9.10.1

Issue

  • When mounting a snapshot in SMBR, see the Command Mount-SdSnapshot failed error in the Backup Selection window
  • Mount works when cloning and mounting the snapshot manually
  • Error seen in the SMBR SnapshotManager.log

INFO  ao - Set Command Mount-SdSnapshot parameters:  -Path <SVM:vol_path> -Snapshot <Snapshot_name> -Host <Hostname> -MountPath <Mountpath>
ERROR ao - Command execution error: FullyQualifiedErrorId: 102,SnapDrive.Client.PSModule.MountSdSnapshotException message: Failed to mount the Snapshot copy.Failed to mount the resource: <SVM:vol_path> from snapshot: <Snapshot_name> Failed to set the LUN signature.
entry doesn't exist

 

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