SCV - Unable to find snapshot for SnapVault or SnapMirror update

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Votes:: 3

Category:: snapcenter

Specialty:: snapx

Last Updated:

Applies to

SnapCenter Plug-in for VMware vSphere (SCV) 4.5 and above

Issue

SnapMirror or SnapVault operations fails with one the following messages:

The error on source side:
Unable to find Snapshot (RG|Policy_YYYY-MM-dd_HH:mm:ss.0ms) on volume (primary-volume) from storage (primary-SVM-fqdn). Failed to attach the label to the specified Snapshot copy.(RG|Policy_YYYY-MM-dd_HH:mm:ss.0ms). Invalid response returned by Set-NcSnapshot: 0

The error on destination side:
Error: SnapVault update failed for the relationship [ source-SVM : source-volume ==> destination-SVM : destination-volume] with error: Snapshot copy 'RG|Policy_YYYY-MM-dd_HH:mm:ss.0ms' not found on the SnapVault destination destination-SVM : destination-volume

SCV is unable to complete SnapMirror or SnapVault operations successfully and will not show as having secondary backups for these failures.
SCV backup completes with Warning:

Mirror failed: SnapMirror update failed for the relationship [<SOURCE_PATH> ==> <DESTINATION_PATH>] with error: Snapshot copy '<SNAPSHOT>' not found on the SnapMirror destination <DESTINATION_PATH>

wfe_<JOB_ID>.log shows message:

DEBUG SnapCenter --- [nio-8080-exec-4] c.n.w.c.BackupController : Message: SnapMirror update failed for the relationship [<SOURCE_PATH> ==> <DESTINATION_PATH>] with error: Snapshot copy '<SNAPSHOT>' not found on the SnapMirror destination <DESTINATION_PATH>