Skip to main content
NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.
NetApp Knowledge Base

SCSQL backup fails with error: Unable to find storage system for given resources

Views:
2,506
Visibility:
Public
Votes:
2
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter Server (SC) 4.1 and higher
  • SnapCenter Plug-In for SQL (SCSQL) 4.1 and higher
  • Netapp Data Broker (NDB) 1.0 and higher
  • SnapCenter Plug-in for VMware vSphere (SCV) 4.5

Issue

  • SnapCenter backup for SCSQL fails with error (GUI) - "Unable to find storage system for given resources"
  • SMCore logs shows the error:

DEBUG SMCore_16899 PID=[2072] TID=[47] ValidateDiscoveredResourcesActivity Begin
ERROR SMCore_16899 PID=[2072] TID=[47] ErrorCode (-1),ErrorMessage (SQL Database (database\test) is not on NetApp storage or in an invalid state.)
WARN SMCore_16899 PID=[2072] TID=[47] Activity - Grouping Resources, Completed with warning : The following activities failed:Registering invalid databases. Please check the activities for detailed error message.

Corresponding NDB/SCV vmcontrol_<jobid>.log shows a communication error from NDB/SCV to the SC server:

DEBUG luxnoc003 --- [ qtp32374789-17] c.n.a.s.u.SnapManagerServiceHelper : Connecting to url: https://<IP_Address>:8146/RbacService.svc/Login
ERROR luxnoc003 --- [ qtp32374789-17] c.n.a.s.c.SnapManagerHostServiceRestImpl : Invalid input - Username or Password passed in is null
ERROR luxnoc003 --- [ qtp32374789-17] c.n.a.s.c.SnapManagerHostServiceRestImpl : [JobId:16899] Error when obtaining token: null and unable to login to the SnapCenter Server <IP_Address> : Invalid input - Username or Password passed in is null
WARN luxnoc003 --- [ qtp32374789-17] c.n.a.d.VsphereDiscoveryManager : [JobId:16899] Unable to get storage details for datastore <DataStore> with managed object reference datastore-<ID>. Storage system(s) may need to be added, also ensure that the associated host is in a connected state.

 

  • SnapCenter UI error:

The following activities failed:Registering invalid databases,Grouping Resources,Registering invalid databases. 

Please check the activities for detailed error message. 

Unable to find any healthy  resource on NetApp storage.

 

Scan to view the article on your device
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support