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Unable to add Brocade switches to Health Monitoring

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Category:
metrocluster
Specialty:
metrocluster
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Applies to

  • MetroCluster FC
  • Brocade back-end switches
  • Health monitoring via SNMPv3
  • SNMP/authentication settings configured in ONTAP and Brocade switches

Issue

Even when SNMP settings/access control are properly configured, an attempt to add a Brocade switch to monitoring via SNMPv3 results in error: 
 

::> storage switch add -snmp-version SNMPv3 -snmp-community-or-username snmpv3user -address 10.20.30.40
  (storage switch add)

Error: command failed: Internal error. Failed to add switch for monitoring on node "NodeA_1" in cluster "ClusterA". Reason: Failed to check if device located at "10.20.30.40" is from supported vendor. For further assistance, contact technical support.

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