Skip to main content
NetApp Knowledgebase

Restores from AltaVault are failing on DMA with Media Error after restoring portion of data

Views:
54
Visibility:
Public
Votes:
0
Category:
altavault
Specialty:
dp
Last Updated:

Applies to

  • AltaVault 4.4 and above
  • Veeam Backup and Replication

Issue

After restoring portion of data, Restores are getting terminated and Veeam is reporting Media Error.

Sep 15 18:48:52 localhost smbd[40962]: [handler/base.INFO] (35530) NetBiosTransport [0x2f67c60] getBytes: sockFD: 26 errno: 104
Sep 15 18:48:52 localhost smbd[40962]: [handler/base.INFO] (35530) NetBiosTransport [0x2f67c60] terminate: sockFD: 26
Sep 15 18:48:52 localhost smbd[40962]: [object/connection.INFO] (35530) Connection [0x3a76000] receiveWorker: connection terminated. status: 0xc000020d
Sep 15 18:48:52 localhost smbd[40962]: [object/connection.INFO] (35530) Connection [0x3a76000] receiveWorker: start termination
Sep 15 18:48:52 localhost smbd[40962]: [object/connection.INFO] (35531) Connection [0x3a76000] sendWorker: terminated
Sep 15 18:48:52 localhost smbd[40962]: [object/connection.INFO] (35530) Connection [0x3a76000] receiveWorker: terminated

Veeam Errors:
09/15 18:48:52 214680 2-# [MEDIAFS ] RealMagneticFS::validateChunkSize(): Failed to get attributes for file[\\vol\commvault\Folder1\CV_MAGNETIC\V_00000\CHUNK_223121], error=0x80070079:{CQiFile::Stat(751)/W32.121.(The semaphore timeout period has expired. (121))-GetFileAttributesExW failed}
09/15 18:48:52 214680 Pipeline received PL_FS_READ_ERR: Media Error!

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support