Skip to main content

NetApp_Insight_2020.png 

NetApp Knowledgebase

WFA install or upgrade fails with message that server service could not be started

Views:
125
Visibility:
Public
Votes:
0
Category:
oncommand-workflow-automation-wfa
Specialty:
om
Last Updated:

Applies to

OnCommand Workflow Automation (WFA) 5.x
RHEL 7.x
CentOS 7.x

Issue

WFA install or upgrade to 5.x fails with an error that the WFA server service could not start. The console log from the install shows that pinging localhost  was unsuccessful.
 
The install logs are located in /var/log/wfa.
 
install.log
Apr 10 15:38:43:  Finished installing rpm package.
Apr 10 15:38:43:  Starting WFA services ...
Apr 10 15:38:43:  Starting WFA server service. This may take few minutes ...
Apr 10 15:38:56:  Could not start WFA server service successfully.
Apr 10 15:38:56:  Exiting installation...
 
console.log
Total number of wars : 4
Parameters of pingng jboss are host=localhost, port=443 and timeout=50.
Could not ping host machine on wfa port 443. JBOSS startup failed during wfa-server service startup.

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support