Skip to main content
NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.
NetApp Knowledge Base

How to access Active IQ Unified Manager Virtual Machine (OVA) DIAG shell

Last Updated:

Applies to

  • OnCommand Unified Manager ( OCUM )
  • Active IQ Unified Manager ( AIQUM )
  • VMware OVA


This Knowledge Article is designed to help you access the OnCommand Virtual Machine DIAG shell, as needed to proceed with executing action plans that are outlined specifically within NetApp Knowledge Base Articles. Changes that are made within the DIAG shell, that are not a part of NetApp Guidance, may result in the OnCommand Application NOT being supported by NetApp.

Caution: The changes made within the DIAG shell can result in data loss, and/or loss of functionality within the Virtual Appliance.

For this reason, a database backup and Virtual Machine snapshot are strongly encouraged prior to entering the DIAG shell. This practice will provide a 'known good' point in time to roll the Virtual Appliance back, in the event undesired affects result from the changes that are made.

Scan to view the article on your device

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support