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Cloud Manager timeline shows "License already exists"

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Applies to

  • Cloud Volume ONTAP (CVO)
  • Cloud Manager
  • BYOL (Bring your own license)

Issue

  • When removing a working environment and then re-adding the existing extra capacity licenses (BYOL) again to a new working environment, Cloud Manager does not put the extra capacity licenses into effect.
  • Within the failed Upload Extra Capacity Serials action, the Cloud Manager Timeline will also show a license already exists error message.
  • This error is also reported when a user attempts to apply a BYOL license associated with a different serial number than the existing CVO node's serial number. In this scenario the license is not an extra capacity license.

clipboard_e9b2c547db11feacb39352ebe4d75bd7b.png

  • Alternatively, we may also see the below error in timeline, when we try to deploy a CVO using the license from the deleted Cloud Volumes ONTAP.

"Serial Number '9082013000000000XXXX' is already used by Cloud Volumes ONTAP VsaWorkingEnvironment-ABCDEFGH"

 

 

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