Data Infrastructure Insights KBs
Data Infrastructure Insights KBs
Featured
Can't access Data Infrastructure Insights (formerly Cloud Insights)?
Check the Cloud Services Status Page
Check the Cloud Services Status Page
What's New with Data Infrastructure Insights?
Stay up to date with the latest features available with Data Infrastructure Insights (formerly Cloud Insights)
Stay up to date with the latest features available with Data Infrastructure Insights (formerly Cloud Insights)
Get Started with Data Infrastructure Insights
Learn how to subscribe to Data Infrastructure Insights (formerly Cloud Insights)
Learn how to subscribe to Data Infrastructure Insights (formerly Cloud Insights)
Data Infrastructure Insights API
Integrate Data Infrastructure Insights with other applications
Integrate Data Infrastructure Insights with other applications
Data Collector List
View vendor specific reference information for all data collectors
View vendor specific reference information for all data collectors
General Troubleshooting
Troubleshooting common errors and issues in Data Infrastructure Insights (formerly Cloud Insights)
Troubleshooting common errors and issues in Data Infrastructure Insights (formerly Cloud Insights)
Other Resources
- Facing issue while moving data Collector between Acquisition Units in DIIThu, 23 Apr 2026
- Unable to login to DII using newly registered NSS user credentialsWed, 22 Apr 2026
- Are there any certificates used by the SWS agent that require manual renewal?Tue, 21 Apr 2026
- Does SWS agent support RHEL in-place upgrade of the host OS?Fri, 17 Apr 2026
- Data Infrastructure Insights - Datalake API response for FlexGroup volumes and qtrees are missing node, aggregate, and qtree UUID attributesMon, 13 Apr 2026
- Is any configuration available to reduce SWS false positives during CIFS migration?Mon, 06 Apr 2026
- Capacity Utilization Ratio Discrepancy Between DII and ONTAP CLI/AIQUMSun, 05 Apr 2026
- Data Collector Status Error When Connecting to FPolicy Server in ONTAP ClusterFri, 03 Apr 2026
- Unable to log in to DII with invalid request error due to an expired client secretFri, 03 Apr 2026
- Queries created via API token queries disappearing from DII GUI after creationThu, 02 Apr 2026
- Is it possible to exclude a specific user from SWS attack policiesWed, 01 Apr 2026
- SnapMirror Relationship Temporarily Reports Out of Sync During Controller MaintenanceSat, 28 Mar 2026
- DII fail to monitor storage grid data collector with SSO enabledTue, 24 Mar 2026
- Permission errors in 'Test Connection' when using "admin" user in workload security data collector and or in netapp consoleMon, 23 Mar 2026
- Custom Annotations Not Populating in DWH ReportsMon, 23 Mar 2026
- What actions are required when the DII API token is expiring or has expired?Thu, 19 Mar 2026
- How do I verify if DII A.I. Assistant is enabled or disabled?Sat, 14 Mar 2026
- Can DII Workload Security monitor traffic through a specific port?Wed, 11 Mar 2026
- Can DII log monitor include volume name in description of callhome.arw.activity.seen?Wed, 11 Mar 2026
- Issues starting new DII Workload Security collectors for particular SVMsFri, 06 Mar 2026
- Facing issue while moving data Collector between Acquisition Units in DIIThu, 23 Apr 2026
- Unable to login to DII using newly registered NSS user credentialsThu, 23 Apr 2026
- Are there any certificates used by the SWS agent that require manual renewal?Tue, 21 Apr 2026
- What data is required when opening a Data Infrastructure Insights Support CaseTue, 21 Apr 2026
- How to collect DII Workload Security agent logs using a built in shell scriptMon, 20 Apr 2026
- Does SWS agent support RHEL in-place upgrade of the host OS?Fri, 17 Apr 2026
- EMC Isilon SSH data collector displays "Traceback" as Model in Data Infrastructure Insights after OneFS upgrade to 9.xWed, 15 Apr 2026
- Data Infrastructure Insights - Datalake API response for FlexGroup volumes and qtrees are missing node, aggregate, and qtree UUID attributesMon, 13 Apr 2026
- Data Infrastructure Insights Brocade data source fails performance collection with a timeout due to default SNMP configurationMon, 13 Apr 2026
- ASAr2 collector is not reflecting performance capacity data for Storage Pools on landing page in DIIMon, 06 Apr 2026
- Is any configuration available to reduce SWS false positives during CIFS migration?Mon, 06 Apr 2026
- Capacity Utilization Ratio Discrepancy Between DII and ONTAP CLI/AIQUMMon, 06 Apr 2026
- Data Collector Status Error When Connecting to FPolicy Server in ONTAP ClusterFri, 03 Apr 2026
- Unable to log in to DII with invalid request error due to an expired client secretFri, 03 Apr 2026
- Queries created via API token queries disappearing from DII GUI after creationThu, 02 Apr 2026
- Is it possible to exclude a specific user from SWS attack policiesWed, 01 Apr 2026
- SnapMirror Relationship Temporarily Reports Out of Sync During Controller MaintenanceSat, 28 Mar 2026
- Permission errors in 'Test Connection' when using "admin" user in workload security data collector and or in netapp consoleFri, 27 Mar 2026
- Data Infrastructure Insights monitor is not sending email notificationsWed, 25 Mar 2026
- DII fail to monitor storage grid data collector with SSO enabledTue, 24 Mar 2026