Node in boot loop with error "Reboot and Select proper Boot device" during ONTAP upgrade

Last updated
Save as PDF
Share
1. Share
2. Tweet
3. Share

Views:: 16

Visibility:: Public

Votes:: 0

Category:: aff-series

Specialty:: hw

Last Updated:

Applies to

AFF-A400

Issue

Cluster goes through major ONTAP version upgrade.
During the upgrade, controller BIOS and LOADER are updated successfully.
After BIOS and LOADER update reboot system gets stuck in a boot loop:

Please wait, the system needs additional 6s to complete the update in the background. Firmware update complete. System rebooting...

BIOS Version: 16.9 PEI start. CPU PEI initialization. Wait BMC self-test result. BMC self-test: OK. UPI initialization. CPU initialization. Running full memory initialization. CPU reset. BIOS Version: 16.9 PEI start. CPU PEI initialization. Wait BMC self-test result. BMC self-test: OK. UPI initialization. CPU initialization. Running full memory initialization. SPI FLASH: Primary BIOS PEI end. DXE start. USB initialization. PCI host bridge initialization. CSM initialization. PCI Bus initialization start. BDS start. Console output devices connect.

Version 2.20.1276. Copyright (C) 2023 American Megatrends, Inc. BIOS Date: 08/04/2023 09:42:02 Ver: 16.9 [System Information] CPU = 2 Processors Detected CPU 0 : Intel(R) Xeon(R) Silver 4210 CPU @ 2.20GHz Core : 10 CPU 1 : Intel(R) Xeon(R) Silver 4210 CPU @ 2.20GHz Core : 10 Memory Size : 147456 MB

Ready to boot.

Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key

Power cycling of the node does not clear the error.
Motherboard re-seat does not clear the error.