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ONTAP AutoSupport is generating callhomes for every single EMS message

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244
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP
  • AutoSupport
  • EMS event notifications

Issue

  • Autosupport callhomes are being sent every minute for every event in the EMS catalog
  • When looking at autosupport history, you can see large amounts sent with varying reasons in the subject field
Netapp00001::*> autosupport history show -fields last-update,status,subject
node           seq-num destination last-update       status                 subject                            
-------------- ------- ----------- ----------------- ---------------------- ---------------------------------- 
Netapp00001-01 387362  smtp        4/7/2021 08:24:27 ignore                 EMS monitor.volume.full
Netapp00001-01 387362  http        4/7/2021 08:24:27 ignore                 EMS monitor.volume.full
Netapp00001-01 387362  noteto      4/7/2021 08:24:27 ignore                 EMS monitor.volume.full
Netapp00001-01 387361  smtp        4/7/2021 08:22:21 ignore                 EMS sas.adapter.debug
Netapp00001-01 387361  http        4/7/2021 08:22:21 ignore                 EMS sas.adapter.debug
Netapp00001-01 387361  noteto      4/7/2021 08:22:21 ignore                 EMS sas.adapter.debug
Netapp00001-01 387360  smtp        4/7/2021 08:20:14 ignore                 EMS rastrace.dump.saved
Netapp00001-01 387360  http        4/7/2021 08:20:14 ignore                 EMS rastrace.dump.saved
Netapp00001-01 387360  noteto      4/7/2021 08:20:14 ignore                 EMS rastrace.dump.saved
Netapp00001-01 387359  smtp        4/7/2021 08:18:09 ignore                 EMS monitor.volume.full
Netapp00001-01 387359  http        4/7/2021 08:18:09 ignore                 EMS monitor.volume.full
Netapp00001-01 387359  noteto      4/7/2021 08:18:09 ignore                 EMS monitor.volume.full

 

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