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How to fix AutoSupport transmission when multiple default gateways exist

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Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

ONTAP 9

Description

  • When AutoSupports do not transmit to the mail server for SMTP or NetApp for HTTPS, support resolution time is increased.
  • This article is for quick troubleshooting to get Supportability improved until a permanent fix can be otained.
  • This article is a temporary workaround but may mess with connectivity once properly fixed.

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