Skip to main content
NetApp Knowledge Base

How to disable RSDT

Last Updated:

Applies to

  • Data ONTAP 8.2 and later
  • Remote Support Diagnostics Tool (RSDT)


As of September 1, 2016, the Remote Support Enterprise (RSE) service solution is (EOL) End of Life and no longer supported.

  • Refer to Product Communique CPC-1603- 04 for further details.
  • NetApp strongly recommends transitioning to AutoSupport OnDemand (AOD) for remote support on all storage systems using Data ONTAP 8.2 and later.
  • AOD is a Data ONTAP 8.2+ software feature that enables remote support by NetApp technical support through on-demand collection of information through AutoSupport. For more information: TR-4444: Data ONTAP AutoSupport and OnDemand Configuration


Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
Scan to view the article on your device