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Cluster with SED drives was wiped without unlocking the drives in advance

Last Updated:

Applies to

  • ONTAP 9
  • NetApp Storage Encryption (NSE)
  • Self Encrypting Drives (SED)
  • Full Disk Encryption (FDE)
  • NetApp Onboard Key Manager (OKM)
  • KMIP


  • After upgrading to an ONTAP version including change1412340, event log show periodically issues callhome.nse.ak.check.failed:EMERGENCY events:
[cluster01: statd: callhome.nse.ak.check.failed:EMERGENCY]: Call home for Authentication Key Check, disk "disk". Failed
  • Neither OKM nor external KMIP is configured:

cluster01::> security key-manager onboard show-backup
Error: show failed: The Onboard Key Manager is not configured for the admin Vserver. Use the "security key-manager onboard enable" command to configure the Onboard Key Manager.

cluster01::> security key-manager external show
No key management servers registered.

  • SED drives have a data-key-id other than 0x0 assigned:

cluster01::> storage encryption disk show -fields data-key-id -disk  1.0.1
disk  data-key-id
----- ----------------------------------------------------------------
1.0.1 000000000000000002000000000001234ABC46D7EF8901AB1234C56789123456

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