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AutoSupports fail after an AFF/FAS reboot in ONTAP 9.6 - 9.7

Last Updated:

Applies to

  • ONTAP 9.6 to ONTAP 9.7P8
  • Following a reboot
    • normal reboot
    • HW replacement


  • After rebooting ONTAP Autosupports are failing to be sent

cluster1::> autosupport history show
             Seq                                    Attempt  Percent  Last
Node         Num   Destination Status               Count    Complete Update
------------ ----- ----------- -------------------- -------- -------- --------
cluster1-01  2
                   smtp        ignore               1        -        9/28/2020 09:18:05
                   http        transmission-failed  15       -        9/28/2020 11:14:19
                   noteto      ignore               1        -        9/28/2020 09:18:05
                   smtp        ignore               1        -        9/28/2020 09:22:15
                   http        transmission-failed  15       -        9/28/2020 10:18:17
                   noteto      ignore               1        -        9/28/2020 09:22:15



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