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What logs to collect for a down system with a BMC

Last Updated:

Applies to

  • Baseboard Management Controller (BMC)
  • AFF A220 / AFF A150 / AFF C190 / FAS2750 / FAS2720
  • AFF A700s
  • AFF A320
  • AFF A800 / AFF C800
  • AFF A400 / AFF C400 / FAS8700 / FAS8300
  • AFF A250 / AFF C250 / FAS500f
  • AFF A900 / FAS9500


  • When node is down or rebooted for an unknown reason & BMC logs cannot be found in Active IQ Digital Advisor (AIQDA)
  • Collect logs from BMC of the affected node based on the platform:
    NOTE: This KB describes the initial collection; more data might be needed


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