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Panic and Ems log reports "spm.mgwd.process.exit:EMERGENCY"

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Applies to

ONTAP 9

Issue

  • ONTAP system processes may panic with messages similar to the following:

Panic Message : mgwd: Received SIGSEGV (Signal 11) at RIP 0x807a29b51 accessing address 0 (pid 78903, uid 0, timestamp 1615716028)

httpd: Received SIGSEGV (Signal 11) at RIP 0 accessing address 0 (pid 14917, uid 80, timestamp 1618558614)

nphmd: Received SIGABRT (Signal 6) at RIP 0x809c04bba (pid 4922, uid 0, timestamp 1620556121)

upgrademgr: Received SIGSEGV (Signal 11) at RIP 0 accessing address 0 (pid 7565, uid 0, timestamp 1664691469)

php-fpm: Received SIGBUS (Signal 10) at RIP 0x4bef4d (pid 6608, uid 80, timestamp 1664692735)

  • Ems log reports spm.mgwd.process.exit:EMERGENCY:
[mgwd: ucore.panicString:error]: 'mgwd: Received SIGSEGV (Signal 11) at RIP 0x807a29b51 accessing address 0 (pid 78903, uid 0, timestamp 1615716028)' 
[spmd: spm.mgwd.process.exit:EMERGENCY]: Management Gateway (mgwd) subsystem with ID 78903 exited as a result of signal signal 11. The subsystem will attempt to restart.
 

 

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