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FAS 27xx or AFF A220 down after BMC FW upgrade

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Category:
fas-systems
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hw
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Applies to

  • FAS 2720, FAS 2750
  • AFF A220
  • BIOS prior to 11.9
  • BMC firmware upgrade

Issue

  • After a BMC firmware upgrade while on BIOS version 11.8 or earlier one or both nodes reboots into backup BIOS and cannot boot
  • The following errors are seen

LOADER-B> boot_ontap

Device Drivers ...
Waiting for SP ...
SP failure. Resetting SP from primary FW. This can take a few minutes
Waiting for SP ...
SP failure. Resetting SP from backup FW. This can take a few minutes
Waiting for SP ...
Failed to recover SP
IPMI:Get controller FRU inventory:failed
Configuring Devices ...
IPMI PCI Slot Control failed.

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