Disk drive fault LED incorrectly turns on without any hardware failure

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Views:: 2,412

Visibility:: Public

Votes:: 3

Category:: fas-systems

Specialty:: hw

Last Updated:

Applies to

ONTAP 9.6P3 and Lower
All disk models

Issue

Disk drive fault LED (solid amber color) incorrectly turns on without any hardware failure
Disk remains amber light after replacing the failed disk
sysconfig -a and sysconfig -r command shows that the hardware status is normal

Example:

sysconfig -a slot 0: SAS Host Adapter 0a (PMC-Sierra PM8070 rev. C, SAS, <UP>) Firmware rev: 03.08.09.00 Base WWN: 5:00a098:00b0d93:30 Phy State: [0] Enabled, 12.0 Gb/s [1] Enabled, 12.0 Gb/s [2] Enabled, 12.0 Gb/s [3] Enabled, 12.0 Gb/s Mini-SAS HD Vendor: Amphenol Mini-SAS HD Part Number: X66031A+A0 Mini-SAS HD Type: Passive Copper (unequalized) 0.5m ID:00 Mini-SAS HD Serial Number: APF18179087711 . . . 01.19: NETAPP X343_TA14E1T8A10 NA01 1713.5GB 520B/sect (88P0A1QRF09D) 01.20: NETAPP X343_STBTE1T8A10 NA02 1713.5GB 520B/sect (W3Z16F99) 01.21: NETAPP X343_TA14E1T8A10 NA01 1713.5GB 520B/sect (88P0A1V0F09D) 01.22: NETAPP X343_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08G3RZLZ) 01.23: NETAPP X343_TA14E1T8A10 NA01 1713.5GB 520B/sect (88P0A1YBF09D)

sysconfig -r Pool1 spare disks (empty)

Pool0 spare disks

RAID Disk Device HA SHELF BAY CHAN Pool Type RPM Used (MB/blks) Phys (MB/blks) --------- ------ ------------- ---- ---- ---- ----- -------------- -------------- Spare disks for block checksum spare 0a.01.20 0a 1 20 SA:A 0 SAS 10000 1713523/3509295616 1716957/3516328368 spare 0a.01.22 0a 1 22 SA:A 0 SAS 10000 1713523/3509295616 1716957/3516328368 spare 0a.02.23 0a 2 23 SA:A 0 SAS 10000 1713523/3509295616 1716957/3516328368