Controller cannot boot up after the power outage

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Views:: 153

Visibility:: Public

Votes:: 0

Category:: fas-systems

Specialty:: hw

Last Updated:

Applies to

FAS2750
DS224C

Issue

Controller cannot boot up after the power outages and shelf ID show 88
From the BMC logs, the PSU status is abnormal

Sensor Name State Current Critical Warning Warning Critical Reading Low Low High High ------------------------------------------------------------------------------------------------- Bat FRU LED OFF Battery RemCap Desc READY Battery Charge Failed? FALSE Battery Charge Bad? FALSE Battery Capacity Message GOOD Voltage Spike Frequency normal 0 -- -- -- 3 Voltage Status GOOD Temp Low Shutdown UP Temp High Shutdown UP SNMP Bad Fan Count MULTI_FAILED Chassis is Under Temp NO Chassis is Over Temp NO PSU2 Bad invalid -- PSU1 Bad invalid -- PSU2 invalid -- PSU1 invalid -- PSU2 ON invalid -- PSU1 ON invalid -- PSU1 INFO FRU_AVAIL PSU1 INFO FRU_AVAIL PSU1 FRU MULTIFAULT PSU2 FRU MULTIFAULT Partner Status A_SIDE_PRESENT PSU1 Present PRESENT PSU1 5V not_available -- mV -- -- -- -- PSU1 12V not_available -- mV -- -- -- -- PSU1 5V Curr not_available -- mA -- -- -- -- PSU1 12V Curr not_available -- mA -- -- -- -- PSU1 Fan 1 not_available -- RPM -- -- -- -- PSU1 Fan 2 not_available -- RPM -- -- -- -- PSU1 Inlet Temp init_failed -- C -20 C -- -- -20 C PSU1 Hotspot Temp init_failed -- C -20 C -- -- -20 C PSU2 Present PRESENT

From maintenance mode sysconfig -v does not show all disk in shelf 0

Mini-SAS HD Vendor: Molex Inc. Mini-SAS HD Part Number: 112-00435+A0 Mini-SAS HD Type: Passive Copper (unequalized) 0.5m ID:00 Mini-SAS HD Serial Number: 906130996 ID Vendor Model FW Size 01.0 : NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) 01.1 : NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) 01.2 : NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) 01.3 : NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) 01.4 : NETAPP X341_SSKBE900A10 NA02 857.0GB (1758174768 520B/sect) 01.5 : NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) 01.6 : NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) 01.7 : NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) 01.8 : NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) 01.9 : NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) 01.10: NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) 01.11: NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) 01.12: NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) 01.13: NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) 01.14: NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) 01.15: NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) 01.16: NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) 01.17: NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) 01.18: NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) 01.19: NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) 01.20: NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) 01.21: NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) 01.22: NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) 01.23: NETAPP X341_SSKBE900A10 NA01 857.0GB (1758174768 520B/sect) Shelf 0: DS224-12 Firmware rev. IOM12E A: 0120 IOM12E B: 0120 Shelf 1: DS224-12 Firmware rev. IOM12 A: 0230 IOM12 B: 0230