- ONTAP 9.10.1 and later
- ONTAP System Manager
- Scheduled Maintenance
- Automatic case generation
From ONTAP 9.10.1 ONTAP System Manager has the capability to temporarily prevent case generation by declaring a maintenance window.
- We are planning to do some maintenance work. How do I stop unnecessary cases from being created by AutoSupport messages that are triggered during this scheduled maintenance window?
- How do I stop receiving e-mails or phone calls from NetApp technical support personnel during planned maintenance activity?
- What are the best practices for suppressing unnecessary AutoSupport e-mail cases during maintenance windows?