Skip to main content
NetApp Knowledge Base

SMB XCP File Analytics fail with error "Could not add file server"

  1. Last updated
  2. Save as PDF
Views:
277
Visibility:
Public
Votes:
3
Category:
netapp-xcp
Specialty:
nas
Last Updated:

Applies to

  • XCP 1.6
  • XCP 1.6.1

Issue

  • When trying to add SMB server for XCP File Analytics it fails with the following errors
    • Could not add file server. File server details not found
    • Message timeout occurred
    • Fatal error
    • Not able to fetch details. SMB service may be unavailable 

clipboard_e83669784f7d5eb2f1b72d5aa8ad9fd2e.png

clipboard_e759860d76533e8dbadad561db0e46e6c.png

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
Scan to view the article on your device