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Windows end users get slow performance in access to Citrix Virtual Apps after the upgrade of Cylance Antivirus

Last Updated:

Applies to

  • ONTAP 9
  • CIFS
  • Citrix Virtual Apps
  • Cylance Antivirus 1560


  • After the upgrade of Cylance Antivirus on Citrix Terminal Servers, end-users get slow performance while accessing to Citrix Virtual apps
  • Sometimes, it fails to access Citrix Virtual apps
  • Citrix terminal servers are using CIFS shares for Citrix end-users profiles


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