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Unable to access CIFS shares with hostname due to time difference between ONTAP and DC

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Votes:
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Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • CIFS/SMB
  • Kerberos

Issue

  • Unable to access CIFS shares with hostname or FQDN.
  • Unable to map SMB (via UNIX/Linux client with Samba) share with hostname 

Example:

\\server1 is not accessible. You might not have permission to use this network resource.
Contact the administrator of this server to find out if you have access permissions.

  • List of discovered domain controllers is empty in the SVM settings/domain tab
  • SECD.log OR EMS.log shows:
    Cluster and Domain Controller times differ by more than the configured clock skew (KRB5KRB_AP_ERR_SKEW)

 

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