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CIFS server creation fails with "Failed to create the Active Directory machine account "XXXXXX". Reason: general failure"

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1,908
Visibility:
Public
Votes:
2
Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

ONTAP 9.3P8

Issue

  • Unable to create CIFS server via vserver cifs create command
  • The command fails with error Failed to create the Active Directory machine account "XXXXXX". Reason: general failure

Example:

Cluster::> vserver cifs create -cifs-server [vserver name] -domain [domain name] -ou "OU=XXXX,DC=XXXX,DC=XXXX" -vserver [vserver name]

Error: Machine account creation procedure failed  ...
completed successfully
[ 112] Modified account 'cn=XXXX,OU=XXXX,DC=XXXX,DC=XXXX'
[ 113] Successfully connected to ip XXX.XXX.XXX.40, port 88 using TCP
[ 2118] TCP connection to ip XXX.XXX.XXX.40, port 464 via interface XXX.XXX.XXX.6 failed: Operation timed out.
[ 4233] Successfully connected to ip XXX.XXX.XXX.10, port 464 using TCP
[ 4407] Kerberos password set for 'XXXXXX@XXXXXX.LOCAL' succeeded
[ 4407] Set initial account password
[ 4413] Successfully connected to ip XXX.XXX.XXX.40, port 445 using TCP
[ 4419] Successfully connected to ip XXX.XXX.XXX.40, port 88 using TCP
[ 4432] CIFS server account password does not match password stored in Active Directory (KRB5KDC_ERR_PREAUTH_FAILED)
[ 4432] Failed to initiate Kerberos authentication. Trying NTLM.
[ 4434] Encountered NT error (NT_STATUS_MORE_PROCESSING_REQUIRED) for SMB command SessionSetup
[ 4436] Encountered NT error (NT_STATUS_AUTH_LOGON_FAILURE) for SMB command SessionSetup
[ 4440] Successfully connected to ip XXX.XXX.XXX.40, port 88 using TCP
[ 4453] CIFS server account password does not match password
stored in Active Directory (KRB5KDC_ERR_PREAUTH_FAILED)
[ 4453] Failed to initiate Kerberos authentication. Trying NTLM.
[ 4454] Encountered NT error (NT_STATUS_MORE_PROCESSING_REQUIRED)
for SMB command SessionSetup
[ 4457] Encountered NT error (NT_STATUS_AUTH_LOGON_FAILURE) for SMB command SessionSetup
[ 4457] Unable to connect to NetLogon service on XXXXXX.XXXXXX.local (Error: RESULT_ERROR_GENERAL_FAILURE)
**[ 4457] FAILURE: Unable to make a connection ** (NetLogon:XXXXXX.LOCAL), result: 3
[ 4457] Unable to make a NetLogon connection to
XXXXXX.XXXXXX.local using the new machine account

Error: command failed: Failed to create the Active Directory machine account "XXXXXX". Reason: general failure.

 

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