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All cifs shares not accessible in vserver when there is no DNS A host record available for cifs server name

Last Updated:

Applies to

  • Ontap 9 and later


  • None of the cifs share is accessible and it throws below error:


NOTE: Error can be different than the one showing above or no error may pop up.

  • ping and nslookup is failing for cifs server name:

C:\Users\user1>nslookup cifsserver
Address:  10.xx.xx8.xx
*** can't find cifsserver: Non-existent domain

C:\Users\user1>ping cifsserver
Ping request could not find host cifsserver. Please check the name and try again.

  • Ping with IP works fine:

C:\Users\user1>ping 10.xx.x1.xx
Pinging 10.xx.x1.xx with 32 bytes of data:
Reply from 10.xx.x1.xx: time<1ms
Reply from 10.xx.x1.xx: time<1ms
Ping statistics for 10.xx.x1.xx:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

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