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E-series GUI shows the error under Home menu "Data could not be loaded from the storage array"

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e-series-systems
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esg
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Applies to

  • NetApp E-Series
  • Santricity System Manager

Issue

  • Error in Santricity System Manager menu on both controllers

 Select  Home  

  1. Failed to retry after 5 attempts final Object null (Web Server 442)
  2. Data could not be loaded from the storage array. One possible cause is the object on which you were performing the operation no longer exists. Other possible causes include network issues, inability to communicate with the controller, or loss of power to the storage array. Check these causes and then retry the operation.

clipboard_ee5b1fbde50af690babdca38f19fb3de1.png

  •  No error under Santricity System Manager menu on none of the controllers

Select  Hardware

clipboard_e958acd52160715687833561295ea12ea.png

  • Error messages in the trace.log  file that is collected in the supportdata file 


2021-05-18 08:30:25,617 WARN [Cleaner-1] c.l.a.w.s.WebServer [WebServer.java:2409] [requestId=0, deviceId=N/A] stderr: 2021-05-18 08:30:25.605 UTC SEVERE [/msw_data/bdb] Disk usage is not within je.maxDisk or je.freeDisk limits and write operations are prohibited: maxDiskLimit=10,737,418,240 freeDiskLimit=1,073,741,824 adjustedMaxDiskLimit=9,663,676,416 maxDiskOverage=-9,663,674,195 freeDiskShortage=464,429,056 diskFreeSpace=609,312,768 availableLogSize=-464,429,056 totalLogSize=2,221 activeLogSize=2,221 reservedLogSize=0 protectedLogSize=0 protectedLogSizeMap={}
 

 

 

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