Skip to main content
NetApp Knowledge Base

E-Series storage array upgrade panic Assertion Error vdmExopExclOpAgentState

Views:
57
Visibility:
Public
Votes:
0
Category:
e-series-santricity-os-controller-software
Specialty:
esg
Last Updated:

Applies to

  • SANticity OS: 11.50.3R2
  • E2860

Issue

  • One of the controller reboot when undergoing CFW upgrade and panic with core dump captured.
  • Looking at excLogShow under state-capture-data shows

---- Log Entry #3 (Core 0) Aug-16-2020 12:28:17 AM ----
08/15/20-23:48:52 (iconMgr6): ASSERT: Assertion failed: false, file vdmExopExclOpAgentState.cc, line 59

  • Submitting the core dump to Engineer team for escalation feedback is "Core dump contains partial information. Ask the customer to capture it again for analysis".

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.