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NetApp Knowledge Base

Unable to access E-Series events in SANtricity System Manager using the monitor user

Last Updated:

Applies to

  • NetApp E-Series
  • SANtricity System Manager
  • Santricity OS 11.70.x (pre-11.70.4)


When accessing the storage array events (Support > Events) in SANtricity System Manager, the below error is returned:

"Error Data could not be loaded from the storage array. One possible cause is the object on which you were performing the operation no longer exists. Other possible causes include network issues, inability to communicate with the controller or loss of power to the storage array. Check these causes and then retry the operation."


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