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The Amber light is on for all disk drives in E2824

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Category:
e-series-systems
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esg
Last Updated:

Applies to

E2824

Issue

The amber light is on for all disk drives in E2824 and gets the following error:
 
MEL:

A:6/6/22, 7:59:16 PM (19:59:16) 2165 7e01 Drive power toggled on - Shelf 99, Bay 9
A:6/6/22, 7:59:16 PM (19:59:16) 2164 7e01 Drive power toggled on - Shelf 99, Bay 8
A:6/6/22, 7:59:16 PM (19:59:16) 2163 7e01 Drive power toggled on - Shelf 99, Bay 7
A:6/6/22, 7:59:16 PM (19:59:16) 2162 7e01 Drive power toggled on - Shelf 99, Bay 6
A:6/6/22, 7:59:16 PM (19:59:16) 2161 7e01 Drive power toggled on - Shelf 99, Bay 5
A:6/6/22, 7:59:16 PM (19:59:16) 2160 7e01 Drive power toggled on - Shelf 99, Bay 4
A:6/6/22, 7:59:16 PM (19:59:16) 2159 7e01 Drive power toggled on - Shelf 99, Bay 3
A:6/6/22, 7:59:16 PM (19:59:16) 2158 7e01 Drive power toggled on - Shelf 99, Bay 2
A:6/6/22, 7:59:16 PM (19:59:16) 2157 7e01 Drive power toggled on - Shelf 99, Bay 1
A:6/6/22, 7:59:16 PM (19:59:16) 2156 7e01 Drive power toggled on - Shelf 99, Bay 0

Trace buffer of Controller A:

06/06/22-19:57:31.877805 00 4820181520(label=? evf    vffff VolCfgMgr    getRelatedVolumes initial_count:1 functor type:N3evf16VolumeCfgManager16TestIsVolumeTypeE moveWithRelated:1
06/06/22-19:57:57.441986 00 ssmTimer           ssm    e0000 dm-drv       vName: SUV       , Addr: 0x0102, Slot: 01, Drive slot power off (True)
06/06/22-19:57:57.442017 00 ssmTimer           ssm    e0000 dm-drv       vName: SUV       , Addr: 0x0103, Slot: 02, Drive slot power off (True)
06/06/22-19:57:57.442034 00 ssmTimer           ssm    e0000 dm-drv       vName: SUV       , Addr: 0x0104, Slot: 03, Drive slot power off (True)
06/06/22-19:57:57.442045 00 ssmTimer           ssm    e0000 dm-drv       vName: SUV       , Addr: 0x0105, Slot: 04, Drive slot power off (True)
06/06/22-19:57:57.442055 00 ssmTimer           ssm    e0000 dm-drv       vName: SUV       , Addr: 0x0106, Slot: 05, Drive slot power off (True)
06/06/22-19:57:57.442066 00 ssmTimer           ssm    e0000 dm-drv       vName: SUV       , Addr: 0x0107, Slot: 06, Drive slot power off (True)
06/06/22-19:57:57.442076 00 ssmTimer           ssm    e0000 dm-drv       vName: SUV       , Addr: 0x0108, Slot: 07, Drive slot power off (True)
06/06/22-19:57:57.442087 00 ssmTimer           ssm    e0000 dm-drv       vName: SUV       , Addr: 0x0109, Slot: 08, Drive slot power off (True)
06/06/22-19:57:57.442097 00 ssmTimer           ssm    e0000 dm-drv       vName: SUV       , Addr: 0x010a, Slot: 09, Drive slot power off (True)
06/06/22-19:57:57.442108 00 ssmTimer           ssm    e0000 dm-drv       vName: SUV       , Addr: 0x010b, Slot: 10, Drive slot power off (True)
06/06/22-19:57:57.521264 00 ssmEvent           pdm     ffff cmpEv        processComponentPowerEvent trayId:99, slot:1, power:Off
06/06/22-19:57:57.521288 00 ssmEvent           mel    C0022 MelE         Major Event:0x7e00 Cat:0x4  Pri:0 Log:2 Action:0x0  Origin:0x0
                                                                         ID:0x0        LUN:0x0        Dev:0x10000    Data:0x00000000
                                                                         Drive power toggled off
06/06/22-19:57:57.521302 00 ssmEvent           vkiCE   ffff CE_NOTE      11/19/21-23:46:40.476 Toggle slot power OFF tray:99, slot:1, devnum:0x00010000

Trace buffer of ControllerB:

06/06/22-19:57:21.495447 00 nonRwTask8         eel    h0004 LogErrorCDB  ioId:x1ece0261 errId:x0 ASV_INV_CDB_FIELD(x204)          origin:Host(0)       fru/t/s:x000000
                                                                          errSpecInfo:NOTSPEC-x000000 detectpt:x78000074 (scsi) cdb:a0 00 11 00 00 00 00 00 20 08 00 00
06/06/22-19:57:48.638060 00 ssmTimer           ssm    e0000 dm-drv       vName: SUV       , Addr: 0x0102, Slot: 01, Drive slot power off (True)
06/06/22-19:57:48.638098 00 ssmTimer           ssm    e0000 dm-drv       vName: SUV       , Addr: 0x0103, Slot: 02, Drive slot power off (True)
06/06/22-19:57:48.638209 00 ssmTimer           ssm    e0000 dm-drv       vName: SUV       , Addr: 0x0104, Slot: 03, Drive slot power off (True)
06/06/22-19:57:48.638222 00 ssmTimer           ssm    e0000 dm-drv       vName: SUV       , Addr: 0x0105, Slot: 04, Drive slot power off (True)
06/06/22-19:57:48.638233 00 ssmTimer           ssm    e0000 dm-drv       vName: SUV       , Addr: 0x0106, Slot: 05, Drive slot power off (True)
06/06/22-19:57:48.638244 00 ssmTimer           ssm    e0000 dm-drv       vName: SUV       , Addr: 0x0107, Slot: 06, Drive slot power off (True)
06/06/22-19:57:48.638256 00 ssmTimer           ssm    e0000 dm-drv       vName: SUV       , Addr: 0x0108, Slot: 07, Drive slot power off (True)
06/06/22-19:57:48.638268 00 ssmTimer           ssm    e0000 dm-drv       vName: SUV       , Addr: 0x0109, Slot: 08, Drive slot power off (True)
06/06/22-19:57:48.638279 00 ssmTimer           ssm    e0000 dm-drv       vName: SUV       , Addr: 0x010a, Slot: 09, Drive slot power off (True)
06/06/22-19:57:48.638291 00 ssmTimer           ssm    e0000 dm-drv       vName: SUV       , Addr: 0x010b, Slot: 10, Drive slot power off (True)
06/06/22-19:57:48.681470 00 ssmEvent           pdm     ffff cmpEv        processComponentPowerEvent trayId:99, slot:1, power:Off
06/06/22-19:57:48.681497 00 ssmEvent           mel    C0022 MelE         Major Event:0x7e00 Cat:0x4  Pri:0 Log:2 Action:0x0  Origin:0x0
                                                                         ID:0x0        LUN:0x0        Dev:0x10000    Data:0x00000000
                                                                         Drive power toggled off
06/06/22-19:57:48.681513 00 ssmEvent           vkiCE   ffff CE_NOTE      06/06/22-19:57:48.384 Toggle slot power OFF tray:99, slot:1, devnum:0x00010000

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