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Santricity pre-upgrade health check fails with  : Volume not on preferred path

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e-series-santricity-os-controller-software
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esg
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Applies to

  • E2800
  • SANtricity System Manager
  • SANtricity OS 11.5x

Issue

  • Unable to upgrade the E-Series OS firmware.
  • Upgrade is stuck after performing the pre-upgrade health check.
  • Error reported "Critical :Volume not on preferred path due to AVT/RDAC failover "even if the volumes are on the preferred path

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