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Bad data returned in RECOVERED ERROR

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Category:
e-series-disk-shelves
Specialty:
esg
Last Updated:

Applies to

  • NetApp E-Series 
  • Controller firmware (SANtricity OS) pre-8.30.10

Issue

RECOVERED ERROR reported by the drive is seen and unreadable sector(s) are logged due to DA or data integrity errors reported in the major-event-log.  

Example:

B:9/18/17 2:32:13 AM (01:32:13) 67780 100a Drive returned CHECK CONDITION - Tray 3, Drawer 5, Slot 2
----> Sense 1/b/97 = Recovered Error - Not decoded ASC/ASCQ - CDB: 0x7f(0x9) = Read(32) - LBA: ~0x00000001
...
A:9/18/17 3:19:53 AM (02:19:53) 70527 100a Drive returned CHECK CONDITION - Tray 3, Drawer 5, Slot 2
----> Sense 1/5d/90 = Recovered Error - Not decoded ASC/ASCQ - CDB: 0x7f(0x9) = Read(32) - LBA: ~0x00000001
A:9/18/17 3:19:53 AM (02:19:53) 70526 100a Drive returned CHECK CONDITION - Tray 3, Drawer 5, Slot 2
----> Sense 1/5d/90 = Recovered Error - Not decoded ASC/ASCQ - CDB: 0x7f(0xb) = Write(32) - LBA: ~0x00000001


This issue applies only to the below Hitachi drive models regardless of the drive firmware level:
  • HUC1060* 
  • HUC1090* 
  • HUC1012* 
  • HUC1018*

 

 

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