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Uncorrectable ECC error detected in SEL Log in H610S with BIOS 3B11

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solidfire
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Applies to

  • NetApp Element software
  • NetApp H610S 
  • BIOS 3B11

Issue

  • NetApp SolidFire Active IQ and Element cluster UI report alert:
    • Error Code: bmcSelEccError
    • Details: Uncorrectable ECC error detected in SEL Log. Please contact support.
    • Error Code: Node Offline
    • Details:Node Offline nodeID=xx
  • ipmitool_sel_list in support bundle reports error:

SEL Record ID          : 0029
 Record Type           : 02
 Timestamp             : 10/13/2023 00:40:31
 Generator ID          : 0001
 EvM Revision          : 04
 Sensor Type           : Memory
 Sensor Number         : 87
 Event Type            : Sensor-specific Discrete
 Event Direction       : Assertion Event
 Event Data            : a1ff41
 Description           : Uncorrectable ECC

  • On IPMI web, IPMI Event Log shows DIMM initialization fail. (CPUX_XX) - Asserted​​​​​

Example:

[Warning] [Extended DIMM POST Error]     [OEM Record C1]          ManufacturerID:000315, Major Code:0A, Minor Code:03 (CPUX_XX)

[Warning] [POST Error]       [System Firmware Progress]             0xA240 : DIMM initialization fail. (CPUX_XX) - Asserted

 

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