Skip to main content
NetApp Knowledge Base

Error starting a collector for asset=mnode_hostname

  1. Last updated
  2. Save as PDF
Views:
119
Visibility:
Public
Votes:
3
Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

  • SolidFire Element Software
  • Management Node versions 12.3

Issue

  • This management node(mNode) is managing 2 storage clusters
  • After re-create ingress network in a new address space
  1. mNode stop forwarding the first storage cluster data to Active IQ 
  2. mNode is stil able to forward the second storage cluster data to Active IQ
  • mnode_mnode-svc-aiq-collector log indicates below error message
 
=========================================================
mnode_mnode-svc-aiq-collector.1.w6cmf8p95e1nsdbnt0vuse1xx
=========================================================
May 02 2022 02:25:09.491 INFO Starting collector(s) for SF-xxxx
May 02 2022 02:25:09.491 INFO Starting collector for SF-xxxx storage_id=1054c4d2-xxxx-xxxx-xxxx-xxxxxxxxxxxx
May 02 2022 02:25:09.510 INFO Starting collector for SF-xxxx storage_id=577a07f5- xxxx-xxxx-xxxx-xxxxxxxxxxxx
May 02 2022 02:25:09.516 ERROR Error starting a collector for asset=SF-xxxx - continuing on to allow other collectors to start if present: ('Connection aborted.', error(104, 'Connection reset by peer'))
Traceback (most recent call last):
File "mnode-aiq-collector.py", line 46, in startup
File "mnode-aiq-collector.py", line 64, in _start_collector_process
File "mnode-aiq-collector.py", line 196, in _get_mnode_credential
File "site-packages/requests/sessions.py", line 555, in get
File "site-packages/requests_oauthlib/oauth2_session.py", line 360, in request
File "site-packages/requests/sessions.py", line 542, in request
File "site-packages/requests/sessions.py", line 655, in send
File "site-packages/requests/adapters.py", line 498, in send
ConnectionError: ('Connection aborted.', error(104, 'Connection reset by peer'))

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.