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Uncorrectable ECC error triggered node to panic and reboot unexpectedly

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Applies to

  • NetApp SolidFire H-series
  • NetApp SolidFire SF-Series node

Issue

  • Node reboots unexpectedly
  • Alerts at the cluster UI and NetApp SolidFire Active IQ:
    • Uncorrectable ECC error detected in SEL Log. Please contact support.
    • MEMORY_GB should be >= X but is Y

Note: The values of "X" and "Y" will be different depending on the node's hardware model and amount of memory that is having an issue

 

 

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